Iaxai Return policy

Return Policy Terms

IAXAI makes every effort to ensure Art Collectors’ 100% satisfaction. Therefore, after receiving the purchased artwork, you have seven (7) days to decide whether you want to keep it or return it and get a refund. You must return the artwork within three (3) days from the day on which you informed us of your desire to return it. Never send work back before contacting us. You can only return the artwork in its original condition and in a secure packaging. We recommend returning works in the original packaging in which they were sent by IAXAI. There will be no refund for a damaged artwork. If you do not notify us of your intention to return the work within 7 days of receiving it or you do not send it back within 3 days of notifying us, you will not be entitled to a refund.